Effective Date: July 1, 2022
Last Updated: August 9, 2022
AuthenTIX LLC (“AuthenTIX,” “us,” “we,” or “our”) is an event ticketing and NFT platform that eliminates fraud, creates a consolidation vehicle for experience, elevates consumer engagement and drives new sources of revenue.
Our products, features and offerings are available on the AuthenTIX App and AuthenTIX website, which are referenced as “AuthenTIX Properties” or our “Services” herein.
Collection of Personal Data.
When you use or interact with us through the Services, we may collect Personal Data. Sometimes this will be on our own behalf and other times this will be on behalf of an Organizer using our Services to run an event.
Information You Provide: For all Users we collect Personal Data when you:
- voluntarily provide such information to the Services, such as when you register for access to the Services,
- contact us at [email protected] with inquiries,
- Respond to one of our surveys or browse,
- or use certain parts of the Services. The Personal Data we may collect includes, but is not limited to, your name, birthday, address, email address, and any other information that you choose to provide and/or that could enable Users to be personally identified.
Information You Provide: In some cases, we may collect your credit card information (with all the associated information), some of which may constitute Personal Data, to secure certain payments. If you use our payment processing services, we will collect financial information from you (such as your bank account information or address) as necessary to facilitate payments and information required for tax purposes (such as your taxpayer identification number).
Information We Obtain from Other Sources: We may also collect or receive Personal Data including your name, email address, and other contact information from third party sources, such as third party websites and marketing partners, your bank, our payment processing partners and credit reporting agencies.
Information you provide via AuthenTIX Applications or Properties: If you register for a paid event, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. In addition, Organizers can set up event registration pages to collect virtually any information from Consumers in connection with registration for an Organizer’s event listed on the Services. AuthenTIX does not control an Organizer’s registration process nor the Personal Data that they collect. When you register for, or otherwise provide information to AuthenTIX in conjunction with an Organizer event or activity, whether that information is yours or a third party’s, in connection with a purchase, registration, or transfer, that Organizer will receive and may use the information you provide.
Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as Organizers, other Consumers, social media, or other third-party integrations, your credit card issuing bank, our payment processing partners or other third parties.
Withdrawal of Consent
You have the right to withdraw your consent at any time. If you withdraw your consent, we will stop processing your data immediately going forward. Please note that exercising your right may result in your account being deactivated or deleted. Please contact us at Inq[email protected] if you would like to withdraw your consent.
You can ask us to stop processing your information. Please note that this request may result in your account being deactivated or deleted. Please contact us at [email protected] if you would like us to stop processing your information.
Use of Personal Data.
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify, or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
We may use your Personal Data for our marketing and advertising purposes, including (without limitation) by email, SMS marketing, display media, and targeting other devices (such as tablets, mobile devices, and televisions). See “Opt Out from Electronic Communications” below on how to opt out of various AuthenTIX marketing communications. You may see advertisements for our Services on third party websites, including on social media platforms. We also provide Organizers with tools to help them display advertisements for their events on third party websites and social media platforms. In some cases, this involves sharing your email address or other contact details with the third party or social media platform so that they can identify you as one of our Users, or identify other individuals with similar attributes to you in order to show them advertisements for our Services (or for our Organizer’s events). We sometimes make inferences about the type of events or activities you may be interested in. We may use these inferences to help target advertising or customize recommendations to you, including on behalf of Organizers. We may do this on an aggregated or generalized basis. If you no longer want your Personal Data to be used for these purposes please contact us at [email protected]. In the case of an Organizer’s advertising, you may need to contact the Organizer directly.
We allow Organizers to use our email tools to contact Consumers for their current and past events, so you may receive emails from our system that originate with such Organizers and that we send on their behalf. If you registered for an event on the Services, your email address is available to that Organizer. However, Organizers may also import the email addresses they have from external sources and send communications through the Services to those email addresses, and we will deliver those communications to those email addresses on the Organizer’s behalf. The Organizer, and not AuthenTIX, is responsible for sending these emails. See “Opt Out from Electronic Communications” below on how to opt out of Organizer-initiated communications.
Disclosing and Transferring Personal Data.
We may share your Personal Data with our contractors, business partners, and service providers who process Personal Data on behalf of AuthenTIX to perform certain business-related functions. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions. In addition, when you register for an event, sign up for communications, enter a contest, or otherwise input your Personal Data (such as through a web form) to communicate with an Organizer or participate in an Organizer event, that Organizer will receive that information.
When you purchase tickets to, register for or donate to an event, transfer an event ticket or registration to another person, enter a contest, or otherwise input your Personal Data (such as through a web form), or otherwise communicate with an Organizer, or participate in or express interest in an Organizer or Organizer event or activity, that Organizer will receive the information you provide, including any of your Personal Data, and where a ticket or registration is transferred, the Personal Data of the transferee as well. Other third parties that are involved in or on whose behalf an event or activity is promoted, may receive that Personal Data as well. In some instances, an Organizer may appoint a third party, which may or may not be affiliated with the Organizer, to create an event or fundraising page on its behalf (“Third-Party Organizers”).
We are not responsible for the actions of these Organizers, or their Third-Party Organizers (or other downstream recipients of your Personal Data), with respect to your Personal Data. It is important that you review the applicable policies of the Organizers, and if applicable and available, their appointed Third-Party Organizers, of an event (and the related fundraising page, if applicable) before providing Personal Data or other information in connection with that event or related fundraising page.
AuthenTIX may provide you with opportunities to contract directly with third parties, and/or to integrate with third party services or applications, through our platform. In such instances, we will disclose your Personal Data to other entities in order to fulfill a request by you, or to provide services you have requested.
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to
- comply with a legal obligation,
- protect or defend our rights, interests or property or that of third parties,
- prevent or investigate possible wrongdoing in connection with the Services,
- act in urgent circumstances to protect the personal safety of Users of the Services or the public,
- protect against legal liability.
Storing Personal Data.
Accessing, Updating, Correcting, or Deleting Your Personal Data.
You can access or delete your Personal Data stored by us by contacting us. In certain cases, you can ask us to correct and update any inaccurate Personal Data by contacting us, and we will consider your request in accordance with applicable laws.
If a Consumer initiates a data deletion request, AuthenTIX is authorized to delete or anonymize Personal Data of the requesting Consumer from the Services even if that means removing its availability to the Organizer through the Services. However, if you are a Consumer, you understand that even if AuthenTIX deletes or anonymizes your Personal Data upon your request or pursuant to this Policy, your Personal Data may still be available in the Organizer’s own databases if transmitted to the Organizer prior to AuthenTIX receiving or taking action on any deletion or anonymization activity. Further, if a Consumer initiates a Personal Data deletion request, once the deletion is completed, that Consumer will lose all access to any tickets or other Services associated with the account and will be unable to receive any money for tickets currently offered up for sale.
Retention of Personal Data.
We may retain your Personal Data as long as you are registered to use the Services. You may delete your account by contacting us. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax, or regulatory reasons or for legitimate and lawful business purposes.
Cookies, Pixels Tags, Local Shared Objects, Web Storage, and Similar Technologies.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device and to remember your actions and preferences (such as login details, language, font size and other display preferences) over a period of time.
Web beacons (also known as internet tags, pixel tags and clear GIFs) are a similar technology which typically uses transparent graphic images placed on a site to gather information about a user. Web beacons are used in combination with cookies to measure the actions of visitors on websites. We make use of both cookies and web beacons when you visit our website, and refer to the technologies together as “cookies” throughout this policy.
Types of Cookies Used on Our Site
There are different types of cookies, and these different kinds of cookies serve different purposes for AuthenTIX and the third parties who place cookies on our site. Although these cookies mainly work in the same way there are some differences, and we’ve set out below the three categories of cookies we use on our website.
- Strictly Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, add items to your basket or to make payments via our website. We do not require your consent in order to place these cookies, and they provide essential website functionality and without them, you would be unable to use our website and services.
- Performance/Analytical Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. When you first access our website, we ask for your consent to place performance cookies on your device.
- Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. When you first access our website, we ask for your consent to place targeting cookies on your device.
How to Control and Delete Cookies:
When you first use our website, you will see a “pop up” cookies notice. By using our website after accepting the cookies notice, or by browsing our website after you have been presented with this notice, you agree to us placing cookies on your device in accordance with the terms of this Cookies Policy. The majority of web browsers accept cookies, but you can usually change the web browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device. If you do not consent to our use of any of the cookies listed above, please disable them following the below instructions so that cookies from our website cannot be placed on your device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Alternatively, you can visit www.allaboutcookies.org for further information on how to change cookie settings across various browsers (e.g., Mozilla Firefox, Google Chrome, Internet Explorer, and Safari). However, please be aware that, if you refuse or disable cookies, some of the website’s functionality may be lost.
For more information on how to opt-out of advertising cookies, you can refer to the ‘Advertising Cookies’ section above for information about third-party websites or you can visit the Network Advertising Initiative’s opt-out page which provides an online tool for you to remove third-party cookies placed by the Network Advertising Initiative’s members from your devices. For analytics cookies provided by Google Analytics, you can install the Google Analytics opt-out browser add-on, which will prevent your browser from sending information to Google Analytics.
In addition, disabling a cookie or category of cookie does not delete the cookie from your device; you will need to do this yourself from within your browser.
Your Choices Regarding Your Personal Data.
You can browse the Services without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionalities of the Services.
Opt Out from Electronic Communications:
Marketing Communications: Where it is in accordance with your marketing preferences, AuthenTIX may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can also “opt out” of receiving these electronic communications by clicking on the “Unsubscribe” link at the bottom of any such electronic communication.
Organizer-initiated Communications: Organizers may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their events on the Services in the past. Although these electronic communications are sent through our system, AuthenTIX does not determine the content or the recipients of these electronic communications. Organizers are required to use our email tools only in accordance with all applicable laws. AuthenTIX provides an “Unsubscribe” link on each of these emails, which allows recipients to “opt out” of electronic communications from the particular Organizer.
Social Notifications: If you connect your social media account or sign up for social media integrations whose product features include social notifications (e.g., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.
Transactional or Responsive Communications: Certain electronic communications from AuthenTIX are responsive to your requests. For Consumers, we must email you your ticket or registration on behalf of the Organizer when you purchase such ticket or registration. You can stop receiving these types of emails only by clicking the “Unsubscribe” link at the bottom of the email. By electing to stop receiving all electronic communications from us or through our system, you will no longer receive any updates on events you have created (including payout issues) or on events you are registered to attend (including emails with your tickets).
When you use the Service, we may collect information about your interaction with other users and the Service. This data may be stored in log files, which are files on web servers that record actions taken on applications and web sites. These log files may store data such as your computer or mobile device’s IP Address, browser type, browser language, Internet service provider, date/time stamp, and user activity. We may use this server log data to analyze trends, administer the Service, provide product and service improvements, and in marketing and advertising services.
Children – Children’s Online Privacy Protection Act.
International Privacy Compliance.
Changes to the Policy.
If you have a complaint about AuthenTIX’s privacy practices, please contact us at [email protected]. We will take reasonable steps to work with you to attempt to resolve your complaints.
California Consumer Privacy Act:
If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data.
Access: You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. In response, we will provide you with the following information:
- The categories of Personal Data that we have collected about you.
- The categories of sources from which that Personal Data was collected.
- The business or commercial purpose for collecting or selling your Personal Data.
- The categories of third parties with whom we have shared your Personal Data.
- The specific pieces of Personal Data that we have collected about you.
If we have disclosed your Personal Data to any third parties for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third-party recipient. If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data sold to each category of third-party recipient.
Deletion: You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
Exercising Your Rights: To exercise the rights described above, you or your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request. You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf. We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
Personal Data Sales Opt-Out and Opt-In: We will not sell your Personal Data, and have not done so over the last 12 months. To our knowledge, we do not sell the Personal Data of minors under 16 years of age.
We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA: We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.
California Resident Rights:
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us at [email protected] to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at [email protected].
Who we are
Suggested text: Our website address is: http://authentix.live.
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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
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Who we share your data with
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How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
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