The Experience is in the Ticket™

Q: How can I share/gift my ticket to a friend or family member?

You have the ability to share your ticket by clicking “Invite A Friend” then adding your contact’s email address. On the next screen, you can share the link to the ticket via email.

Q: I am an event organizer, how do I scan customers for my event?

You will need to download the “GET In” app from the Apple Store or Google Play

Q: I need to contact sales, what is the best way to reach someone?

You can contact our sales team by emailing us directly at sales@authentix.live

Sell tickets online for your concerts, festivals, conferences, corporate events, large private gatherings and much more.

NFT Digital Ticketing

AuthenTIX is leveraging blockchain technology to transform the world of event management.

We provide the most secure ticketing solution while creating new and impactful experiences for organizers and participants alike.

AuthenTIX is easy to use, highly customizable, and incredibly affordable.

Security

The days of scalping and ticket fraud have ended. Now event organizers can monitor the status of each customer’s ticket with a personalized QR code. See exactly who holds each ticket and how many tickets are sold, scanned, shared, or claimed.

Functionality

No matter the location or size of event, AuthenTIX provides a scalable ticketing infrastructure that can be used around the world in a decentralized way. The innovative technology allows event-goers to unlock exclusive opportunities and earn revenue from primary ticket sales, a controlled secondary market and NFT collectible royalties.

Data Collection

Gather and analyze detailed insights into who your event attendees are and leverage the analytics to improve the customer experience like never before.

Extended Ticket Life

Flexible and unique, the AuthenTIX ticketing experience provides event organizers with a seamless solution from initial ticket sale to real-time guest engagement – and everything in between.

Hand-in-Hand

The AuthenTIX ticketing experience provides event organizers with a seamless and secure ticket-selling offering solution from initial sale to real-time guest engagement to everything in between.

NFT

Immerse your customers

Provide memories and keepsakes

Own your event’s essence

Showcase your customer connection

Differentiate your ticketing experience

SERVICES

AuthenTIX’s comprehensive suite of services are custom-tailored to elevate your ticketing experience and streamline the management of your event. Missing something specific that would help take you from 0 to 100? We’ll work with you to get you where you want to be.

White Glove, Dedicated Support

Your dedicated team will give hand-in-hand solutions to guide you through every step of the ticketing process. We strive to provide you with as much ease and as little stress as possible.

Marketing & Promotion

Leverage our marketing expertise to reach a wider audience, utilize targeted promotional strategies, and drive more ticket sales.

Engagement Tools

Harness the power of SMS and one-to-one communications, connecting directly with your customers to provide personalized updates and engagement.

Analytics & Reporting

Gain valuable insights into your ticket sales, customer demographics, and event performance with AuthenTIX’s analytics solutions, empowering you to make data-driven decisions and scale your events perpetually.

Personalized Access Control

We go beyond just ticketing, offering customizable solutions to validate tickets, integrate scanning technology, improve security, and control your events the way you need to.

FAQs

Enter your question:

When do Meet & Greets take place?

Meet & Greets take place typically 1 hour before the show begins.

How do I use Authentix for my next show?

We have a simplified process and onboarding checklist. Contact us at inf[email protected] and we can get started with a quick intro call.

When will I see my Meet & Greet Ticket(s) in the AuthenTIX app?

Meet & Greet tickets will appear the day of the event in your AuthenTIX app

How will I receive Meet & Greet details?

On the day of the event, you will receive an SMS Text Message with all of the Meet & Greet details

How can I share/gift my ticket to a friend or family member?

You have the ability to share your ticket by clicking “Invite A Friend” then adding your contact’s email address. On the next screen, you can share the link to the ticket via email.

What mobile app do I need in order to view my event tickets?

You need the AuthenTIX mobile app, which can be found in the Apple Store or Google Play by simply searching for “AuthenTIX”.

I am an event organizer, how do I scan customers for my event?

You will need to download the “GET In” app from the Apple Store or Google Play

I need to contact sales, what is the best way to reach someone?

You can contact our sales team by emailing us directly at [email protected]

What is your refund policy?

AuthenTIX is simply the platform that allows our promoters to sell tickets for their events an extremely secure environment. It is up to the promoter how they handle refunds. Normally refunds only take place if the promoter cancels the event. With AuthenTIX you do have the ability to sell your ticket or gift it to a friend/family member.

I need customer service or have a question not answered here. What are my options?

You can contact our customer service team by completing our contact form. We normally respond within 1 hour for any event or ticket related questions.

If I can’t make the event does this automatically get me a refund?

No. There is absolutely NO refund if you can’t make the event. You do have the ability to sell the ticket or gift it to a friend or family member.

Can AuthenTIX be used for paid and non paid events/free?

Absolutely. Please contact us directly or schedule an introductory call below so that we can find out more about your events.

Can AuthenTIX be used for city or municipality events?

AuthenTIX can be used for any type of event, paid or free. We are registered with most cities in the United States as a vendor, please contact us to discuss your upcoming events.